How to access elder care in the United States?

1. Start with your situation

When you are helping yourself, a parent or a partner, start with the support needed in daily life. Write down what has changed, what help is already available and which tasks are becoming difficult.

Think about personal care, meals, transport, household tasks, social connection and the help provided by family or friends. Include the older person’s preferences in the conversation.

A practical starting point

The Administration for Community Living’s Eldercare Locator connects older adults and families with services in their community. Search by location or call 1-800-677-1116.

Explore the detailed guides

2. Prepare to ask for help

Before contacting an organisation, have the person’s location, the type of help needed and a short description of the situation ready.

What services are available locally?
Who can use them, and how do we apply?
Are there fees or waiting lists?
Can you refer us if you do not offer what we need?
What should we do next?

When a service mentions Medicare, Medicaid, private insurance or another funding source, ask it to explain what applies to this particular service and person. Do not assume that one programme covers every type of help.

3. Compare options and take the next step

Keep a simple record of each call: who you spoke to, what was offered, the costs discussed and the agreed next step. Compare practical availability and the person’s preferences as well as price.

Explore care at home or return to Start Here.

Source

Administration for Community Living. (2026). Eldercare Locator.

Country: United States. Updated September 2026. Educational information; confirm eligibility, coverage, fees and availability with the relevant organisation.