How to Access Aged Care

Practical guidance for Australia and the United States

Care at home

1. What support would make daily life easier?

Start by listing the tasks that are becoming difficult, the help already provided by family or friends, and the things the person wants to keep doing independently. Consider personal care, housework, meals, transport, social connection and safety at home.

Explore types of support

2. Prepare to compare services

Ask each provider what help they offer, who will deliver it, when support is available, how much it costs and what happens if a worker is unavailable. Write down the person’s preferences and ask how the service will respect them.

3. Choose your next step

Use the guide for Australia or the United States to understand the relevant pathway.

Prepare a list of questions before contacting a service. Compare availability, the support offered and costs in writing.

Find and compare servicesCosts and funding

General educational information. Discuss individual care needs with an appropriate professional.

Updated September 2026 • Australia and United States

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