How to Access Aged Care

Practical guidance for Australia and the United States

Meals and food support

Choose the kind of help

Explore shopping assistance, help preparing food, delivered meals or a community meal. Ask the person what foods they enjoy and what would make the routine easier.

Tell the service about allergies and agreed dietary requirements. Seek individual professional advice for swallowing problems or other clinical nutrition needs.

Compare meal services

  • Which areas and delivery days are covered?
  • Are meals hot, chilled or frozen?
  • Are ingredients and allergens clearly labelled?
  • What storage and reheating instructions are provided?
  • Is there a minimum order or delivery charge?
  • Can orders be paused during a hospital stay?

Arrange a suitable option

Ask your council or care provider in Australia, or Area Agency on Aging in the United States, about local food support. Confirm eligibility, prices and current availability with the service.

Check that the person can receive, store and prepare deliveries as required. Review the arrangement if meals are being missed or going unused.

Find local services

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