How to Access Aged Care

Practical guidance for Australia and the United States

Home Care Packages and Support at Home

Understand the name change

If you have been looking for Home Care Packages, you may now see the name Support at Home. Support at Home replaced the Home Care Packages and Short-Term Restorative Care programmes.

Use current information from My Aged Care and the Australian Government when considering an application or reviewing existing arrangements.

Watch the official Support at Home overview.

Prepare questions about your care

Use your current needs and preferences to guide the conversation.

  • Which programme or pathway applies to me?
  • What support has been approved?
  • What services can the provider arrange?
  • What will I pay, and how is that explained in writing?
  • What happens if my needs or circumstances change?
  • Who can help me understand the agreement?

If you already receive support, ask your provider to explain your current care plan and agreement. Keep copies of the information you receive.

Choose your next step

Learn about My Aged Care, prepare for an assessment or prepare questions about costs.

Source

Australian Government Department of Health, Disability and Ageing. (2025, November 14). Support at Home overview (for older people).

Country: Australia. Updated September 2026. General information; confirm the current rules and individual arrangements with My Aged Care or your provider.

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