How we prepare our guides

Clear and useful information

How to Access Aged Care helps older adults, families and caregivers understand common care pathways in Australia and the United States.

We aim to explain one decision at a time, use familiar language and make the next action clear. Country-specific information should be labelled so readers can use the relevant system.

Louise Simon is responsible for the website’s editorial direction. Read about Louise’s background.

Sources and review

Core guides should draw on official government and service information, link to sources and display an update date. Readers should confirm current eligibility, fees and availability directly with the responsible organisation.

An update date records a content update. It does not mean that a clinician, lawyer or other specialist has reviewed the page.

A named reviewer and their relevant expertise should be shown only after a specialist review is completed. No independent specialist review is claimed for these draft guides.

Corrections and independence

If you notice an error or outdated link, contact us with the page title, the issue and a source if available. Please do not include sensitive personal or medical information.

Educational guidance should remain separate from paid services, sponsored content and affiliate recommendations. Any commercial relationship should be clearly disclosed alongside the relevant content.

General information cannot replace advice tailored to an individual’s circumstances.

Updated September 2026 • Australia and United States