How to Access Aged Care

Practical guidance for Australia and the United States

Assisted living vs nursing home

At a glance

Assisted living and nursing homes offer different kinds of support. Assisted living generally combines accommodation with help in daily life; nursing homes provide a higher level of nursing and personal care. Names, licensing and available services vary, so compare the actual care offered rather than the label.

Start with the person

Ask what support is needed during the day and overnight, including transfers, medicines, meals, memory difficulties and clinical needs. Include the person’s preferences about privacy, visitors, social activities, language and location.

Plan your next steps

Compare the same questions

  • What care can you provide now, and what needs would require a transfer elsewhere?
  • Who is present overnight, and how are urgent concerns escalated?
  • How is a care plan developed and reviewed with the resident?
  • What is included in the base price, and what changes the total?
  • What are the state licensing and inspection arrangements, and where can we read the reports?
  • What are the notice, discharge, refund and complaint procedures?

Visit and follow up

Tour more than one service where possible. Look at everyday interactions and ask to see the room being offered. Take notes immediately afterwards, including what felt comfortable and what needs a written answer. If the person cannot attend, ask how they can still take part in the decision.

Questions and useful links

Is “memory care” a guarantee of suitability?

No. Ask exactly what training, staffing, environment and clinical support are provided for the person’s needs. A marketing term is not a substitute for a care assessment.

Will Medicare pay?

Do not assume it will fund long-term room, board or daily support. Confirm coverage for the specific service and setting before signing.

Compare care homes · Medicare and Medicaid · United States guides

Sources and review

National Institute on Aging. (n.d.). Long-term care facilities: Assisted living, nursing homes, and other residential care. Accessed 19 September 2026.

Medicare. (n.d.). Long-term care. Accessed 19 September 2026.

About this guide
United States • Prepared September 2026. Editorial lead: Louise Simon. Independent specialist review has not yet been completed. General information; confirm advice for your circumstances.

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