How to Access Aged Care

Practical guidance for Australia and the United States

Find aged care services in Melbourne

Find services for your suburb

Search My Aged Care’s provider directory using your Melbourne suburb or postcode and the support you need. Confirm that the provider serves your address.

For local community support and transport, check the council responsible for your suburb. Council boundaries and service areas vary across Greater Melbourne.

Ask about the right pathway

Explain the tasks you need help with, preferred visit times and any access or language requirements. Ask whether the provider offers the specific support approved in your care plan and request written prices.

If you are unsure about assessment or funding, start with My Aged Care. Do not assume a directory listing means your care will be funded or a place is immediately available.

Check before choosing

This directory is a starting point for Melbourne enquiries, not an endorsement or confirmation of vacancies.

Next step: Compare home-care services. Ask about service area, availability, eligibility and fees.

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