How to Access Aged Care

Practical guidance for Australia and the United States

Create My Care Plan

Use the app to create a care plan in 60 seconds. Answer five simple questions to get practical next steps for yourself or someone you support. Free, with no account needed.

General Resources

Explore practical support and prepare questions for your next conversation. Use our current planning tools alongside the external resources below.

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Uber

Compare transport options by service area, booking method, assistance offered and total cost. Confirm current phone-booking arrangements directly rather than relying on an old promotional announcement.

Read our practical guide

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Healthy Meal Planning

Plan food support around the person’s preferences, shopping and cooking arrangements. Ask an appropriate professional about individual dietary or swallowing needs.

Read our practical guide

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Participating in Social Activities

Choose activities the person enjoys. Check transport, access, cost and whether a companion can attend before arranging an outing.

Read our practical guide

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Managing Medications

Prepare a current medicine list and questions for your pharmacist or prescribing clinician. Ask about instructions, side effects and managing supplies; do not change medicines based on a general website article.

Abstract painting of 3 women

Menopause

Use specialist information to prepare questions about symptoms and available care. Discuss personal treatment choices with an appropriate health professional.

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Eye care and older adults

Ask an eye-care professional about changes you have noticed, examinations and suitable support. Do not assume a new vision problem is simply part of ageing.

Rainbow flag

LGBTQ+ Resources for older adults

Look for services that respect identity, relationships and privacy. Confirm whether each organisation serves Australia or the United States before making an enquiry.

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Home Modifications

Start with the activities that are difficult and arrange appropriate assessment before purchasing or installing changes. Check permissions, written quotes and maintenance responsibilities.

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Help Getting Dressed

Ask which part of dressing is difficult and what help the person prefers. Compare clothing changes, personal support and suitable aids.

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Tooth

Oral Health

Prepare questions for a dentist about comfort, cleaning, dentures and access to appointments. Ask about support with daily oral care when needed.

Sneakers

Foot care and older adults

Ask an appropriate health professional about foot discomfort, footwear and foot-care support. Check the qualifications and scope of any service before booking.

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Benefits of Music

Choose music the person enjoys and ask about volume and setting. Treat music activities as a personal choice, not a promised treatment for pain or memory problems.

Woman with head phones

Hearing Loss

Ask about a hearing assessment, communication preferences and available support. Compare service fees and device trial or return conditions before buying.

Face creams and lemon slice and green leaf

Skin Care

Ask a qualified clinician about skin concerns and changes. Product advertising and anti-ageing claims do not establish that a routine is suitable for your skin.

Older couple outside, car, house, older man looking at money, picture of a plam tree

Plan for Aging in Place

Write down the person’s priorities, current support and tasks becoming difficult. Revisit the plan as circumstances change.

Read our practical guide

Older couple walking outside in the snow

Staying Active in Winter

Choose activities suited to local weather, access and personal preferences. Discuss suitable activity options with a health professional where needed.

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Summer Fitness

Plan activities around local conditions and the person’s needs. Check access, travel arrangements and alternatives if the weather changes.

Picasso inspired abstract picture of face

Depression

Use reliable information to prepare for a conversation about mood and support. A general article cannot diagnose depression or replace an individual assessment.

Older man

Ageism

Consider whether language, decisions or service arrangements make assumptions based on age. Include the older person’s own priorities and preferences.

Picasso inspired abstract picture of people doing yoga

Breast Cancer Awareness

Discuss screening, symptoms and individual concerns with a qualified clinician. Older statistics in an article should not determine a personal care decision.

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Older Adults & Sleeping

Write down sleep concerns and questions for your health professional. Ask about possible causes and individual options rather than relying on a general list of tips.

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Heart Disease

Use reliable heart-health information to prepare questions for your clinician. Individual risk, symptoms and treatment require personal assessment.

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Keep your heart healthy

Discuss heart-health questions with your treating professional and ask which advice applies to your circumstances. General guidance does not guarantee prevention.

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Delirium

Use clinical information about confusion to prepare questions, not to diagnose someone yourself. If a change is sudden or urgent, seek prompt medical help rather than waiting for a website enquiry.

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Mental Health 

Explore support that respects the person’s preferences, culture and circumstances. Discuss concerns with an appropriate health professional.

HealthinAging.org logo

Urinary Incontinence

Ask an appropriate clinician about continence concerns and the options that fit the person’s needs. A product or general article is not a substitute for assessment.

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Travel Destinations

Compare destinations against mobility, access, insurance, transport and personal preferences. Old destination rankings may not reflect current conditions.

Picture of someone measuring their sugar for diabetes

Older Adults and Diabetes

Discuss symptoms, tests and care plans with a qualified clinician. Do not use a symptom list or older population statistic to diagnose yourself.

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Veterans Day Activities

Choose a commemorative activity only if the veteran wants to participate. Ask about personal preferences, access and the meaning of the occasion to them.

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Memory Games

Choose enjoyable games at a comfortable level. Do not present games as proven prevention or treatment for dementia. Respect the person’s interest and choice to stop.

Picture of calculator on statement

Financial Literacy

Organise questions about care costs and seek appropriately qualified financial advice when needed. General educational resources do not provide a personal investment recommendation.

CDC Infographic about strokes

Stroke

Use official stroke information for emergency-awareness education. If you suspect a medical emergency, contact local emergency services immediately rather than sending a website enquiry.

Icons for Social Determinants of Health and Older Adults

Social Determinants of Health

Consider practical barriers such as housing, income, transport, language and social support when planning care. Ask which local services can help with the barriers the person identifies.

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Questions to ask Aged care Facilities

Ask about staffing, daily routines, fees, visiting arrangements and how concerns are handled. Involve the person receiving care and request written answers to important questions.

Read our practical guide

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Daily Living Aids

Start with the activity the person wants to manage more easily. Compare suitability, trial options, instructions and returns before choosing an aid.

Read our practical guide

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Benefits of Technology

Check accessible controls, setup, privacy, subscriptions and ongoing support. Technology should fit the person’s preferences and routine.

Read our practical guide

Woman shopping for fruit

6 tips for staying independent

Agree which activities the person wants to continue and what support would help. Review practical arrangements as their circumstances change.

Snapshot of safer food choices

Safer Food Choices

Follow current official food-handling information and any individual dietary advice. Check storage, preparation and delivery arrangements when organising meals.

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Grief and Loss

Ask what kind of support the person would welcome. Check local counselling, bereavement and community services, including eligibility and cost.

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Create a Caregiving Network

Agree who will help with which tasks, how information will be shared with consent, and who provides backup. Keep responsibilities realistic and review the arrangement regularly.

Help for family caregivers

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