Find aged care services

1. Start with your country

Begin with a trusted access point, then ask about support in the person’s area. You do not need to decide on a provider before learning what may be relevant.

Choose a service type

Australia: My Aged Care’s Find a provider directory.

United States: Eldercare Locator.

These are starting points for enquiries, not guarantees of eligibility or availability.

Examples of local service contacts

Practical service guides

Transport support · Meals and food support

Explore the detailed guides and tools.

2. Prepare your enquiry

Have a brief summary ready so the organisation can direct your enquiry.

Location and the area where help is needed
The type of support being sought
How often help is needed
Language, cultural or communication preferences
Access or mobility considerations relevant to the service
Any time constraints

Share only the personal information needed for the enquiry. Ask how to provide sensitive details securely if they are required later.

Ask about alternatives

If a service is full or does not cover the area, ask whether it can suggest an appropriate official referral route.

3. Check before choosing

A listing or link does not mean that How to Access Aged Care has endorsed a provider. Independently check suitability, availability, costs and relevant credentials.

Does the service meet the person’s needs and preferences?
What will it cost, and what is included?
Who will provide the support?
What happens if a visit is cancelled?
How are concerns and complaints handled?

Care at home · Residential care · Costs and funding

Sources

My Aged Care. (n.d.). How to get assessed.
Administration for Community Living. (2026). Eldercare Locator.

Official entry points checked September 2026. No individual provider listings have been independently verified on this page.