How to Access Aged Care

Practical guidance for Australia and the United States

Find the right aged care pathway

If you’re trying to understand aged care for yourself, a parent, a partner, or someone you support, it can be hard to know where to begin.

This page will help you work out:

  • what kind of support may be needed,
  • which pathway is most relevant,
  • and what to do next.

You do not need to understand the whole system before taking the first step.

What best describes your situation?

You’re looking for support with daily living, staying independent, or planning for future care.

You’re trying to work out what support someone else may need and how to help them access it.

You’re looking for help that allows someone to remain at home safely and independently.

You think home support may no longer be enough and want to understand other options.

You’re trying to work out what care may cost and what funding or support may be available.

You’re worried someone is unsafe, declining quickly, or has recently had a fall, hospital stay, or sudden change.

What should I do first?

If you’re not sure where to begin, start with these three steps.

Step One

Work out what kind of help may be needed

Think about whether the main issue is:

👉 You do not need a full diagnosis or formal plan before taking the next step.

Step Two

Choose the right country pathway

Aged care works differently depending on where you live.

If you are in:

👉 This matters because the system, funding, and service access process are different.

Step Three

Start with the most 
practical next action

Choose your country

Australia 

In Australia, start by understanding:

  • My Aged Care
  • Aged care assessments
  • Support at Home and other home support
  • Residential aged care

USA

If you are in the United States, support may involve:

  • Area Agencies on Aging
  • Medicare
  • Medicaid
  • home care services
  • long-term support options

How this website can help you

This website can help you

  • understand how aged care works
  • learn what support options exist
  • compare care pathways
  • prepare for assessments
  • ask better questions
  • find practical tools and checklists
  • make more confident decisions

If you only do one thing today, do this

If you’re feeling overwhelmed, don’t try to solve everything at once.

Choose one practical action:

One step is enough for today.

Need help working out the next step?

* Indicates required fields
Thank you! We will get back to you as soon as possible.
Information icon

We need your consent to load the translations

We use a third-party service to translate the website content that may collect data about your activity. Please review the details in the privacy policy and accept the service to view the translations.