How to Access Aged Care
Practical guidance for Australia and the United States
How to Access Aged Care
Practical guidance for Australia and the United States
At a glance
When caring leaves you persistently exhausted, isolated or unable to manage your own needs, the care arrangement may need more support. “Burnout” is a common description, not a diagnosis from this page. You do not need to wait until you cannot continue before asking for help.
Notice what has changed
Difficulty sleeping, irritability, withdrawal or neglecting your own health can be reasons to speak with a health professional. Tell them how long this has been happening and how it affects daily life. Do not assume every symptom is caused by caring.
Plan your next steps
Make the next week more manageable
A short support request
“I can continue with ____, but I cannot keep doing ____. We need someone to cover ____ by ____. If that is not possible, we need to ask a service about another arrangement.”
Try to make the plan sustainable rather than adding another list of self-care tasks to an already full day. Support may involve respite, a different schedule or a reassessment of care needs.
Questions and useful links
Where can I ask for help?
Australia: Carer Gateway provides information and carer support on 1800 422 737. United States: Eldercare Locator can connect you with local services on 1-800-677-1116. Discuss persistent distress with a health professional.
What if someone is at immediate risk?
If you or the person you care for is in immediate danger, call 000 in Australia or 911 in the US. Tell responders about any person who depends on you for care.
Find respite care · Make a backup care plan · Caregiver help
Sources and review
Alzheimer’s Association. (n.d.). Caregiver stress. Accessed 19 September 2026.
Carer Gateway. (n.d.). Carer Gateway. Accessed 19 September 2026.
Administration for Community Living. (n.d.). Eldercare Locator. Accessed 19 September 2026.
About this guide
Australia and United States • Prepared September 2026. Editorial lead: Louise Simon. Independent specialist review has not yet been completed. General information; confirm advice for your circumstances.
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